1. Redesigned the whole platform based on the MVP and added the new functionality;
2. Performed the competition research;
3. Conducted the workshops with the managers in order to understand the requirements, the key use cases;
4. Created several very row concepts (low fidelity wireframes);
5. Discussed the concepts, hypotheses based on the concepts and to validate some new ideas;
6. Worked directly with the Product Owner;
7. Created high fidelity wireframes / mockups;
8. Provided User Flow, the Detailed Design Documentation;
9. Created clickable Prototype;
10. Created the presentations for the customers;
11. Conducted user testing sessions;
12. Support the Developers during the development.

As discussed, the first step of the re-design exercise was gaining an in depth understanding of the current three platforms. I had access to the product and managers to conduct interviews and workshops.

The two initial sessions involved the managers giving a detailed walkthrough of the 3 different products. On the basis of these workshops, I have been investigating all the possible scenarius for the users.

The next discussions with the client executives regarding the user types and the actions performed by them along with different part of platform and data accessed by them to perform these actions. These sessions provided the list of the important insights.